We're here to help you get the most out of your R3CON deployment.
Email and phone support from field engineers who understand your challenges.
Response Times:
Comprehensive guides covering installation, configuration, API integration, and troubleshooting.
Resources:
Onboarding sessions and advanced training for your operations team.
Training Options:
Most installations take 10-20 minutes per unit, depending on mounting and sensor placement. Once powered, the device connects automatically and begins reporting data immediately.
R3CON stores data locally whenever LTE-M connectivity drops. When the signal returns, all buffered readings are uploaded automatically-ensuring no data is lost.
No. All pressure and temperature sensors supported by R3CON are factory-calibrated industrial devices and do not require routine calibration in the field.
Yes. R3CON provides secure API access and can push data to other platforms. We also support Modbus RTU for field equipment integrations.
R3CON supports pressure sensors, temperature probes, pulse meters, float/level switches, analog inputs, and RS-485 Modbus devices. Multiple inputs can be monitored simultaneously.
The unit is designed for solar-powered operation. It includes a high-efficiency charger and long-life battery, allowing multi-day operation even without sunlight.
Yes. R3CON uses LTE-M with automatic multi-carrier selection, enabling reliable connectivity in areas where traditional cellular devices struggle.
R3CON hardware includes a standard warranty covering manufacturing defects. Email and phone support are included, with optional extended coverage for long-term deployments.
Step-by-step instructions for hardware installation, sensor wiring, and network setup.
View Guides →Complete API reference with code examples in Python, JavaScript, and cURL.
View API Docs →Common issues and solutions for connectivity, power, sensors, and data quality.
View Troubleshooting →Our engineering team is ready to assist with your R3CON deployment.